Shipment & Delivery Policy
Akrova Shipment & Delivery Policy
Orders within the UK
* Delivery Timeframe: We offer complimentary delivery across the UK, with orders typically arriving within 7 working days, unless stated otherwise at time of ordering.
* Shipping Method: All UK orders are dispatched using Royal Mail with tracking provided.
International Orders
* Delivery Regions: We ship to the USA, Canada, Europe, UAE, Qatar, and Saudi Arabia.
* Delivery Timeframe: Orders are typically delivered within 7-14 working days.
* Shipping Costs: Shipping is complimentary on orders over £500.
* Customs and Import Charges: Akrova covers all local customs and import duties for international shipments.
Orders to France, Monaco, and Italy
* Customs Clearance: Please note that due to specific customs requirements in France, Monaco, and Italy, a customs broker is necessary to clear Jewelry shipments. This may result in additional processing time.
Valentine’s Day Deliveries
* UK Orders: To ensure delivery by 14th February, please place your order by 7th February.
* International Orders: To ensure delivery by 14th February, please place your order by 5th February.
General Information
* Order Processing: All orders are processed within 1-2 business days upon confirmation.
* Tracking: Once dispatched, you will receive a tracking number to monitor your shipment’s progress.
* Delivery Delays: While we strive to meet our delivery estimates, unforeseen circumstances such as customs inspections or courier delays may affect delivery times.