Orders within the UK

* Delivery Timeframe: We offer complimentary delivery across the UK, with orders typically arriving within 7 working days, unless stated otherwise at time of ordering.
* Shipping Method: All UK orders are dispatched using Royal Mail with tracking provided.

International Orders

* Delivery Regions: We ship to the USA, Canada, Europe, UAE, Qatar, and Saudi Arabia.
* Delivery Timeframe: Orders are typically delivered within 7-14 working days.
* Shipping Costs: Shipping is complimentary on orders over £500.
* Customs and Import Charges: Akrova covers all local customs and import duties for international shipments.

Orders to France, Monaco, and Italy

* Customs Clearance: Please note that due to specific customs requirements in France, Monaco, and Italy, a customs broker is necessary to clear Jewelry shipments. This may result in additional processing time.

Valentine’s Day Deliveries

* UK Orders: To ensure delivery by 14th February, please place your order by 7th February.
* International Orders: To ensure delivery by 14th February, please place your order by 5th February.

General Information

* Order Processing: All orders are processed within 1-2 business days upon confirmation.
* Tracking: Once dispatched, you will receive a tracking number to monitor your shipment’s progress.
* Delivery Delays: While we strive to meet our delivery estimates, unforeseen circumstances such as customs inspections or courier delays may affect delivery times.